Privacy Policy — Meatplus Vendor App

Effective date: November 11, 2025

Welcome to Meatplus Vendor (the “App”) and the website meatplus.one (together, "We", "Us", or "Meatplus"). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our App, website, and related services.

1. Information We Collect

We collect information you provide directly and information collected automatically when you use the App or visit our website.

a) Information you provide

• Account details: name, email address, phone number, password.
• Business details: vendor/store name, address, bank or payout details (if you opt to receive payouts).
• Support communications: messages you send to our support team, and responses.
• Payment information: where applicable, payment or billing information processed by our payment providers (we do not store full card numbers on our servers).

b) Information collected automatically

• Usage and analytics: pages/screens visited, features used, timestamps, crash reports, performance data.
• Device & technical data: device model, OS version, unique device identifiers, IP address, language, timezone.
• Location data: approximate or precise location if you grant permission (used only when necessary for app features such as delivery or geo-based services).

2. How We Use Your Information

• Provide, maintain, and improve the App and website functionality.
• Process orders, payouts, and payments (through third-party payment processors).
• Communicate with you about your account, updates, offers, and support.
• Personalize and optimize user experience, and provide analytics and usage insights.
• Detect, prevent, and address technical issues, fraud, abuse, and security incidents.

3. Legal Bases for Processing (If you are in the EEA)

For users in the European Economic Area we rely on legal bases such as your consent, performance of contract, compliance with legal obligations, and our legitimate interests (for example to operate and secure the service).

4. Sharing & Disclosure

We may share your information in the following circumstances:

• Service providers: third-party vendors who perform services for us (e.g., hosting, analytics, payment processors, messaging, email delivery).
• Legal reasons: to comply with laws, respond to legal process, or protect rights, property, or safety.
• Business transfers: in connection with a merger, acquisition, or sale of assets (we will notify users where required).
• With your consent: where you authorize sharing with third parties.

5. Third-Party Services & SDKs

The App may integrate third-party services such as Google Play services, analytics providers, crash reporting tools, and payment processors. Those providers may collect information as described in their privacy policies. Examples include (but are not limited to) Google Analytics, Firebase, and payment gateways. We recommend you review those providers' privacy policies for details.

6. Data Retention

We retain personal information for as long as needed to provide the service, comply with our legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, we securely delete or anonymize it.

7. Data Security

We implement reasonable technical and organizational measures to protect personal data. However, no internet transmission or electronic storage is fully secure — we cannot guarantee absolute security.

8. Your Rights

Depending on your location you may have rights including:

• Access and obtain a copy of your personal data.
• Rectify inaccurate or incomplete data.
• Request deletion of your personal data.
• Restrict or object to certain processing.
• Request data portability.

To exercise rights, please contact us using the details below. We may need to verify your identity before fulfilling requests.

9. Children

The App and website are not intended for children under 13 (or under the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected data from a child, contact us to request deletion.

10. Cookies & Similar Technologies

We and our service providers use cookies and similar technologies to provide and improve our services. You can manage cookie preferences through your browser or device settings.

11. International Transfers

Your information may be processed in countries other than your own. Where data is transferred across borders, we take steps to ensure appropriate safeguards are in place to protect the data in accordance with applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If changes are material, we will provide a prominent notice. The "Effective date" at the top indicates when this version became effective.

13. Contact Us

If you have questions, requests, or complaints about this Privacy Policy or our data practices, please contact:

• Meatplus Vendor
• Website: https://meatplus.one
• Phone: +91 86686 71716
• Email: meatplusdelivery@gmail.com